ShippingWe strive to ship your order within 24 hours on weekdays.You will receive your track and trace code when we have shipped your order with love!Standard shipping (4-8 days) - Free shipping on orders above $50.Express shipping (2-5 days) - $12,9

<p data-mce-fragment="1" data-sanitized-data-mce-fragment="1" id="isPasted" style="margin: 0px 0px 1em; line-height: 1.4; color: rgb(33, 43, 54); font-family: -apple-system, &quot;system-ui&quot;, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Shipping We strive to ship your order within 24 hours on weekdays. You will receive your track and trace code when we have shipped your order with love! Standard shipping (4-8 days) -&#xA0;Free shipping&#xA0;on orders above $50. Express shipping&#xA0;(2-5 days) - $12,95 Priority shipping&#xA0;(2 days) - $19,95 Easy returns&#xA0;within 60 days on pillowcases. And 30 days on other products.<p data-mce-fragment="1" data-sanitized-data-mce-fragment="1" style="margin: 0px 0px 1em; line-height: 1.4; color: rgb(33, 43, 54); font-family: -apple-system, &quot;system-ui&quot;, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">hey@doreandrose.com

What is the delivery time ?

You have received a track & trace code so you can keep an eye on your package. Worried something went wrong? Please send us a mail to hey@doreandrose.com so we can help you out.

You have received a track &amp; trace code so you can keep an eye on your package. Worried something went wrong? Please send us a mail to <a data-fr-linked="true" href="mailto:hey@doreandrose.com" id="isPasted">hey@doreandrose.com</a> so we can help you out.

Where is my order?

Please write us on hey@doreandrose.com. Our friendly customer support will handle this for you and will make sure you will get your order.

Please write us on hey@doreandrose.com. Our friendly customer support will handle this for you and will make sure you will get your order.

My delivery is missing/late

See here the most frequently asked questions. Is your question not here? Our customer service is 24/7 available to answer all your questions.

hey@doreandrose.com

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DORE & ROSE (Copy)

Shipping

How should i wash my silk items?

How often should i wash my silk items?

Is washing at 30 degrees enough?

Washing & Care

What are your products made of?

What does momme mean?

What is Oeko-Tex?

What does silver ion technology mean?

Is the application of silver ions to the products certified?

How long are the silver ions effective on the pillowcase

Can you wash off silver ions?

What is the life time of a pillowcase?

Product Information

Is it ethically responsible & not tested on animals?

Is it sustainable?

Is silver bad for me or the environment?

Sustainability & Ethicality

How do I return my package?

When will I be refunded?

What is the refund and return policy?

Returns

I would like to become a retail partner..

Wholesale